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Privacy Policy

Last updated: November 2026

Xcellera Energy ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it and what we do with it. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you send a quote request, we collect what you enter in the form: your name, company, work email, phone number (if you give one), what you're interested in, and your message.

We don't ask for payment details or government identifiers through this website, and we don't use advertising or tracking cookies.

How we use it

  • To reply to your request and prepare a quote.
  • To supply the products or consulting you ask us for.
  • To keep business records we are required to keep.

We don't sell or rent your information, and we won't add you to a marketing list without your consent.

Service providers

We use a small number of service providers to run this website, and they process information on our behalf:

  • Cloudflare hosts the website, protects the quote form from automated spam, and gives us aggregate, cookie-free visitor statistics.
  • Our email delivery provider delivers your quote request to our team's inbox.

These providers may store or process information outside Canada, including in the United States, where it is subject to the laws of that country.

How long we keep it

We keep quote requests for as long as we need them to respond and to handle any resulting order or consultation, and afterwards only as long as our legal and accounting obligations require.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it. Contact us using the details below and we'll respond within 30 days.

Contact

Questions or requests about privacy can be sent to info@xcelleraenergy.ca.

If you aren't satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.